bji888 Privacy Policy

1 Who We Are

bji888 is an online sports betting and casino platform operating at bji888.app, primarily serving the Bangladesh market. For the purposes of this Privacy Policy, bji888 acts as the data controller responsible for the personal information of registered players and site visitors.

Our platform provides access to sports wagering (including cricket markets covering BPL, IPL, and T20 World Cup), live casino games, slot titles from providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, and Spribe, as well as crash games and table tennis betting markets. All real-money activity requires registration and verification of a player account.

All data-related enquiries, access requests, and complaints should be directed to our Data Support team at [email protected]. We aim to respond to all formal data enquiries within 10 business days (Bangladesh Standard Time, UTC+6).

2 Personal Data We Collect

The following table summarises the categories of personal data that bji888 may collect from players and site visitors, along with examples of the specific data points within each category.

bji888 does not collect sensitive personal data beyond what is necessary for identity verification and compliance with anti-money laundering (AML) obligations. We do not request information regarding religion, ethnicity, political opinions, or medical history.

3 How We Collect Your Data

bji888 collects personal data through the following means:

• Direct submission: Information you voluntarily provide during account registration, KYC verification, withdrawal requests, support interactions, or promotional opt-ins.
• Automated collection: Technical and behavioural data collected automatically through cookies, session logs, and analytics tools when you access the bji888 platform.
• Payment providers: Transaction confirmation data received from bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, and BRAC Bank when processing deposits and withdrawals.
• Identity verification services: Data returned by third-party KYC verification partners when we submit your documents for identity validation. These partners are bound by strict data processing agreements with bji888.
• Fraud and AML screening tools: Data received from compliance screening services used to detect suspicious activity, politically exposed persons (PEPs), and sanctioned individuals.

4 Why We Use Your Data

bji888 processes personal data only for clearly defined, legitimate purposes. We do not use your information for any purpose beyond what is stated below without first obtaining your explicit consent:

• Account management: Creating, maintaining, and administering your bji888 player account, including processing bji888 Login requests and managing account settings.
• Transaction processing: Facilitating deposits and withdrawals via supported payment methods in Bangladeshi Taka (BDT).
• Identity verification and KYC compliance: Verifying your identity to meet anti-money laundering and know-your-customer regulatory obligations.
• Fraud prevention and security: Detecting, investigating, and preventing fraudulent activity, multi-accounting, bonus abuse, and unauthorised access to player accounts.
• Responsible gaming: Monitoring usage patterns to identify players who may be displaying signs of problem gambling, and enabling self-exclusion and deposit limit tools where needed.
• Customer support: Responding to enquiries, resolving disputes, and processing complaints submitted via live chat or email.
• Platform improvement: Analysing aggregated, anonymised usage data to improve platform performance, game offering, and user experience.
• Marketing communications: Sending promotional offers, bonus notifications, and event alerts (e.g., BPL season promotions, Eid offers) — only where you have explicitly opted in to receive such communications.
• Legal and regulatory compliance: Retaining records as required by applicable anti-money laundering laws and responding to lawful requests from regulatory or law enforcement authorities.

5 Legal Basis for Processing

bji888 processes personal data under one or more of the following legal bases, depending on the purpose of processing:

• Contractual necessity: Processing required to fulfil our obligations under the account agreement with you — including account creation, transaction processing, and customer support.
• Legal obligation: Processing required to comply with applicable law, including AML record-keeping, KYC verification, and responses to regulatory or law enforcement requests.
• Legitimate interests: Processing carried out in the genuine operational interests of bji888 — including fraud prevention, platform security, responsible gaming monitoring, and anonymised analytics — where these interests are not overridden by your rights.
• Consent: Processing carried out based on your explicit opt-in — specifically for marketing communications. You may withdraw consent at any time by contacting [email protected] or by updating your account preferences.

6 Data Sharing and Disclosure

bji888 does not sell, rent, or trade your personal data to third parties for commercial or marketing purposes under any circumstances. We may, however, share your personal data with the following categories of recipients for the defined purposes below:

• Payment service providers: bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, and BRAC Bank — to process deposits and withdrawals. These providers receive only the transaction data necessary to complete the payment.
• KYC and identity verification partners: Third-party services used to verify submitted identity documents. These partners are contractually prohibited from using your data for any purpose beyond verification.
• AML and fraud screening services: Compliance tools used to screen player accounts against sanctions lists, PEP databases, and fraud risk indicators.
• Game content providers: Studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive anonymised session identifiers necessary to facilitate gameplay and resolve game disputes. They do not receive your full identity data.
• Regulatory and law enforcement authorities: Where required by applicable law, court order, or lawful regulatory request, bji888 will disclose personal data to relevant authorities. We will only disclose the minimum data necessary to satisfy the legal requirement.
• Professional advisers: Legal, financial, and compliance advisers engaged by bji888, under strict confidentiality obligations.

7 Cookies and Tracking Technologies

bji888 uses cookies and similar tracking technologies to operate the platform, maintain secure sessions, and improve user experience. The cookies deployed by bji888 fall into the following categories:

• Essential cookies: Required for the platform to function correctly. These include session authentication cookies that keep you logged in after bji888 Login and security tokens that protect against cross-site request forgery (CSRF). These cannot be disabled without rendering the platform non-functional.
• Performance and analytics cookies: Used to collect aggregated, anonymised data on how players navigate and use the platform, which pages are most visited, and where technical errors occur. This data is used solely to improve platform performance and does not identify you personally.
• Functional cookies: Used to remember your preferences such as language settings, responsible gaming tool configurations, and game lobby filters. These improve your experience but are not strictly necessary for platform operation.

bji888 does not use advertising cookies, cross-site tracking cookies, or third-party marketing pixels. You may adjust cookie preferences in your browser settings; however, disabling essential cookies will impair or prevent access to the platform.

8 Data Retention

bji888 retains personal data for as long as is necessary to fulfil the purposes outlined in this Policy, subject to applicable legal minimum retention periods. The following retention periods apply:

• Active account data: Retained for the lifetime of the player's account plus a minimum of 5 years following permanent account closure, to satisfy AML record-keeping requirements.
• Transaction records: Retained for a minimum of 5 years from the date of each transaction, in compliance with financial record-keeping obligations.
• KYC and identity documents: Retained for a minimum of 5 years following account closure or the last transaction, whichever is later.
• Support and communications records: Retained for 3 years from the date of the interaction, unless the matter relates to an ongoing dispute or legal proceeding.
• Marketing opt-in records: Retained for the duration of the player's account, or until opt-out is confirmed — whichever comes first.
• Anonymised analytics data: May be retained indefinitely as it does not constitute personal data.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with our internal data destruction procedures.

9 Your Data Rights

As a player on the bji888 platform, you hold the following rights in relation to your personal data. To exercise any of these rights, please submit a written request to [email protected]:

• Right of Access: You may request a copy of the personal data that bji888 holds about you, along with information about how it is being used.
• Right to Rectification: You may request that inaccurate or incomplete personal data held by bji888 be corrected or updated.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to our legal retention obligations. Requests for erasure during an active account or open dispute may be declined until those matters are resolved.
• Right to Restriction: You may request that bji888 restrict the processing of your data in certain defined circumstances — for example, while the accuracy of the data is being contested.
• Right to Data Portability: You may request a copy of the personal data you have provided to bji888 in a structured, machine-readable format.
• Right to Object: You may object to processing carried out on the basis of legitimate interests. bji888 will cease such processing unless it can demonstrate compelling legitimate grounds that override your interests.
• Right to Withdraw Consent: Where processing is based on your consent — specifically for marketing communications — you may withdraw that consent at any time without affecting the lawfulness of prior processing.

bji888 will respond to all verified data rights requests within 30 calendar days of receipt. In cases of complexity or high volume, this period may be extended by a further 60 days, with written notice provided to the requestor.

10 Data Security Measures

bji888 implements a range of technical and organisational security measures to protect your personal data from unauthorised access, accidental loss, alteration, or disclosure:

• 128-bit SSL (Secure Sockets Layer) encryption for all data transmitted between your device and the bji888 platform
• Encrypted storage for personal data and KYC documentation held on our servers
• Role-based access controls ensuring that only authorised personnel with a legitimate need can access personal data
• Regular security audits and vulnerability assessments of platform infrastructure
• Automated fraud detection and anomaly monitoring to identify suspicious account activity
• Secure third-party payment gateways that prevent bji888 from storing full payment credentials on our own infrastructure
• Staff training on data protection obligations and information security best practices

In the event of a data security incident that poses a risk to your rights and interests, bji888 will notify affected players without undue delay and will take immediate remedial action to contain the breach and prevent further harm.

11 Third-Party Links

The bji888 platform does not contain links to external third-party websites for commercial or affiliate purposes. All navigation links on bji888 are internal to the platform. In the event that any informational reference to an external organisation is made — for example, in the context of responsible gaming resources — bji888 is not responsible for the privacy practices or content of those external sites.

bji888's Privacy Policy applies exclusively to data collected and processed by bji888 in connection with your use of the bji888 platform. Third-party service providers who process data on our behalf (as described in Section 6) operate under their own privacy frameworks, but are contractually bound to handle data in accordance with the standards set out in this Policy.

12 Children's Privacy

The bji888 platform is strictly intended for use by adults aged 18 years and above. bji888 does not knowingly collect, process, or store personal data from any individual under the age of 18. If bji888 becomes aware that personal data belonging to a minor has been collected — whether through misrepresentation during registration or any other means — the relevant account will be immediately closed, all associated funds will be forfeited, and all personal data related to that individual will be securely deleted as promptly as is practicable.

If you believe that a minor may have registered on the bji888 platform, please notify us immediately at [email protected]. We take all such reports seriously and will investigate promptly. Parental controls and third-party filtering tools are also available to help prevent minors from accessing online gambling platforms.

13 Changes to This Privacy Policy

bji888 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data processing practices, operational requirements, or applicable legal obligations. The date of the most recent revision is displayed at the top of this document and in the version badge above.

When material changes are made to this Policy, bji888 will take reasonable steps to inform active players — which may include displaying a prominent notice on the platform or sending a notification to the email address or phone number associated with your account. Your continued use of the bji888 platform following the publication of a revised Privacy Policy constitutes your acknowledgement and acceptance of the updated terms.

We encourage all players to review this Policy periodically. The current version is always accessible at bji888.app/privacy-policy.

14 Contact Us About Privacy

If you have any questions, concerns, or formal requests relating to this Privacy Policy or the way bji888 handles your personal data, please contact our Data Support team through any of the following channels:

• Email: [email protected] — please include "Privacy Request" in the subject line for faster routing
• 24/7 Live Chat: Available directly on the bji888 platform for all logged-in players
• WhatsApp: Displayed within your account dashboard after bji888 Login

All privacy-related enquiries will be acknowledged within 5 business days (Bangladesh Standard Time, UTC+6) and resolved within 30 calendar days unless complexity requires an extension, in which case written notice will be provided.